Refund & Return Policy
Last updated: [03/11/2025]
Thank you for shopping with Photomagnet4u.
Each item is carefully handmade and personalized with your photos, so we want you to love the final result.
Can I return the photo magnets?
As each magnet is custom-made and personalized, returns or exchanges are only accepted in case of damage or production errors.
Please double-check your uploaded images and information before placing your order.
What if my order arrives damaged?
If your order arrives damaged or with a visible defect, please contact us within 5 days of delivery.
Include:
- your order number,
- photos showing the issue,
- and a short description of the problem.
We will review your request and, if the damage or error is confirmed, offer a replacement or full refund at no extra cost to you.
Cancellations
Orders can be cancelled within 2 hours.
Once production begins, cancellations are no longer possible due to the personalized nature of the items.
Contact
If you have any questions about returns or refunds, please reach out to us at:
Note
We always do our best to ensure every order is made with care and accuracy.
Thank you for your understanding and support of a small handmade business ❤️
